Returns & Exchanges
At Lakeland Baby and Teen Furniture, we want your nursery or bedroom to be perfect, which is why we offer a 30-day return window for most furniture items in their original packaging. Please note that custom-ordered pieces and assembled furniture are generally non-returnable unless a manufacturing defect is present.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email or phone within 30 days of delivery to obtain a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Item
Ensure the furniture is disassembled and packed securely in its original manufacturer box with all hardware, instructions, and protective padding included.
- 3.Arrange Shipping or Drop-off
Ship the item back to our warehouse using a trackable carrier, or schedule a local drop-off at our showroom if your purchase was made in-store.
- 4.Inspection and Refund
Once our warehouse team inspects the item for damages, we will process your refund to the original payment method, minus applicable restocking and shipping fees.